There are many benefits one can benefit from by opting for our training solutions. Learn more about each one of them by hovering over the tile with your mouse / finger.
The scenarios in our solutions represent a training environment that allows application of concepts in a realistic context – but without the potential consequences of doing so in daily routine for the first time.
In accordance with current industry trends we have built elements of gamification into our solutions – not for fun, but because learning is facilitated best in this way.
Traditional troubleshooting trainings have always been heavy on theory to cover all types of complexity in troubleshooting. Our approach is all about keeping theory to a minimum in order to facilitate almost immediate results. Concentrating on the few critical steps that make the difference.
Implementing our Solve approach across a team, department or organization will result in significant improvements of KPIs like First Time Resolution (FTFR) and Time to Restore (TTR). Talk to us to understand more!
The ability to work on technical issues in a coordinated way – using a common approach – is key and contributes to troubleshooting effectiveness significantly. Let us give you some examples how your organization can benefit from this.
Each scenario within our solutions is designed to facilitate a key learning – all within a set context and carefully controlled learning inputs and objectives.
The modular nature of our solutions allows for configurations based on the training objectives agreed with our customers.
The technical ecosystem simulated in our solutions is much closer to reality than any classic theory training currently available.
The use of realistic technical challenge and the multiple, digital information sources – mixed with the structure of the training solution - are facilitating an engaging experience.
Have robotic based technical challenges integrated in your training program delivery to make an already engaging experience even more hands-on.
RESPONSIVE & INTERACTIVE
Actions have consequences – something we have built into our solution by updated information sources and immediate feedback whenever groups take actions in their efforts to solve the challenges within any given scenario.